ceobd9 Privacy Policy
Protecting your personal information is our top priority. This policy clearly describes how ceobd9 collects, uses, and stores information.
1. Introduction and Scope
This privacy policy applies to all users of the ceobd9 platform. By using our website, you agree to the terms of this policy.
1.1 Purpose of This Policy
ceobd9 is a trusted online gaming platform in Bangladesh that places the highest importance on protecting users' personal information. The purpose of this privacy policy is to clearly inform you about what types of information we collect, why we collect it, how we use it, and how long we retain it.
We believe that transparency around information is the foundation of trust. That is why ceobd9 always strives to ensure that our users are fully aware and free to make decisions regarding their own information.
1.2 Who This Policy Applies To
This privacy policy applies to the following individuals:
- Any person visiting the ceobd9 website.
- Registered members and active players on ceobd9.
- Individuals who contact our support service.
- Participants in any promotional activities.
2. What Information We Collect
2.1 Information Provided Directly
When you create an account on ceobd9 or use our services, we may collect the following information:
- Full name and date of birth (for age verification — only users aged 21 and above may register).
- Email address and mobile number.
- Password (stored in encrypted form, never in plain text).
- Payment-related information such as bKash number, Nagad number, Rocket number, or Upay number.
- Identity document information (if KYC verification is required).
- Messages and attachments provided when contacting support.
2.2 Automatically Collected Information
When you browse the ceobd9 website, our system automatically records certain technical information:
- IP address and device type.
- Browser name and version.
- Operating system information.
- Pages visited and links clicked.
- Session duration and usage patterns.
- Information obtained from cookies and similar tracking technologies.
2.3 Transaction-Related Information
When you carry out financial activities on ceobd9, we collect and store the following information:
- Deposit and withdrawal amounts and dates.
- Payment method used (bKash, Nagad, Rocket, Upay).
- Transaction ID and status.
- Gaming history and betting details.
- Bonus usage and wagering activity.
3. Purpose of Using Information
3.1 Service Delivery and Operations
ceobd9 uses collected information primarily for the following purposes:
- Account creation, verification, and management.
- Processing and confirming financial transactions.
- Age verification for the 21-year age limit and identity confirmation.
- Providing customer service and technical support.
- Activating bonuses and promotional offers.
3.2 Security and Fraud Prevention
We use collected information to protect users' data and assets:
- Detecting unusual transactions and fraud.
- Account security and prevention of unauthorized access.
- Complying with anti-money laundering guidelines.
- Detecting and preventing multiple accounts.
- Enforcing responsible gaming policies.
3.3 Communication and Marketing
With your consent, we may use information for the following:
- Sending important account-related notifications.
- Informing you about new bonuses and promotional offers.
- Sharing information about new games and updates on the platform.
- Providing a personalized experience based on user preferences.
You can opt out of marketing communications at any time by contacting us.
4. Sharing Information with Third Parties
Important: ceobd9 never sells your personal information to third parties. Information is shared only in specific and limited circumstances.
4.1 Service Provider Partners
ceobd9 works with certain trusted third-party service providers to operate its services. These partners are given access to only the information necessary to provide their specific services:
- Payment processing services (bKash, Nagad, Rocket, Upay gateways).
- Game provider companies — only for gameplay data.
- KYC and identity verification services.
- Cybersecurity and fraud prevention services.
- IT infrastructure and cloud storage providers.
All service providers are required to adhere to strict confidentiality agreements and may not use information beyond their designated tasks.
4.2 Legal Obligations
In the following circumstances, ceobd9 may be required to disclose information to authorities:
- Upon a court order or a lawful request from a government authority.
- To assist in investigations into financial crimes and money laundering.
- To cooperate in investigations into fraud or other criminal offenses.
- When necessary to protect the legal rights of ceobd9 or its users.
5. Cookies and Tracking Technologies
5.1 What Cookies Are and Why They Are Used
Cookies are small data files stored in your browser. ceobd9 uses cookies for the following purposes:
- Essential cookies: Maintaining login sessions and ensuring security.
- Functional cookies: Remembering your language preferences and settings.
- Analytics cookies: Understanding usage patterns to improve website performance.
5.2 Cookie Controls
You can accept or decline cookies by changing your browser settings. Please note that disabling certain essential cookies may cause some ceobd9 services to not function properly.
Cookies can generally be managed from your browser's "Settings → Privacy → Cookies" section. Contact our 24/7 live chat support for more information.
6. Data Security Measures
6.1 Technical Security
ceobd9 uses industry-leading technology to protect user information:
- SSL encryption — all data transfers are fully secure.
- Password hashing — passwords are never stored in plain text.
- Two-Factor Authentication support.
- Server-level firewall and intrusion detection system.
- Regular security audits and vulnerability testing.
- Data backup and disaster recovery planning.
6.2 Organizational Security
In addition to technical safeguards, ceobd9 ensures data protection at the organizational level:
- Only authorized staff may access sensitive information.
- Regular staff training on data protection and privacy.
- Strict access controls and activity logging.
- Confidentiality agreements with third-party partners.
No transmission of information over the internet is 100% secure. However, we make every effort to protect your information and are prepared to respond swiftly to any security incidents.
7. Data Retention Period
7.1 Retention Policy
ceobd9 retains information only for as long as necessary. The retention period depends on the type and purpose of the information:
- Information for active accounts is retained for as long as the account remains active.
- Financial transaction records are kept for an extended period in accordance with legal requirements.
- Even after an account is closed, certain information may be retained for fraud prevention and legal compliance.
- Marketing information is deleted upon your opt-out request.
7.2 Request for Data Deletion
You may request that we delete your personal information. However, we may be required to retain information in the following cases:
- In the event of an ongoing dispute or investigation.
- To fulfill legal obligations.
- To comply with regulations related to financial crime prevention.
To request data deletion, email [email protected] or contact our 24/7 live chat.
8. Your Right to Information
8.1 Access & Correction
As a user of ceobd9, you have the following rights:
- Right to Know: You can request to find out what information we hold about you.
- Right to Correction: You can request that incorrect or outdated information be updated.
- Right to Deletion: You can request that your information be deleted under certain conditions.
- Right to Restrict Processing: In some cases, you can object to the processing of your information.
- Right to Portability: You can request to receive your information in a readable format.
- Right to Withdraw Consent: You can withdraw your consent to marketing communications at any time.
8.2 How to Exercise Your Rights
To exercise any of your information rights, contact us through any of the following ways:
- Email: [email protected] (please mention "Data Rights Request" in the subject line).
- Through 24/7 live chat support.
We generally respond to your request within 30 business days. For complex requests, this period may be extended, in which case we will notify you in advance.
9. Data Protection for Minors
9.1 Age Restriction
ceobd9 is a platform strictly for those aged 21 and above. We never knowingly collect or process information from individuals under the age of 21.
We verify age at the time of registration. If we become aware that a minor is using our platform, that account will be immediately closed and all associated information will be deleted.
If you have any information regarding a minor using the platform, please notify us at [email protected].
10. Policy Changes & Updates
10.1 Notice of Changes
ceobd9 may update this privacy policy from time to time. For any significant changes, we will:
- Update the "Last Updated" date at the top of this page.
- Notify registered users via email.
- Display a notice on the platform if necessary.
Continued use of the platform after changes means you agree to the updated policy.
10.2 Contact Us
If you have any questions or concerns about this privacy policy, please contact us:
- Email: [email protected]
- 24/7 Live Chat: available directly on our website.
Our support team is always ready to answer all your questions in Bengali.
This privacy policy was last updated in January 2026. All previous versions are replaced by this policy.
Play Safely at ceobd9
Your information is completely secure on our SSL-protected platform. Log in today and enjoy up to 200% bonus of ৳8,000.
For players aged 21 and above only. Play responsibly.